Author Archives: Don Johnson

Please Be Prepared for Extended Outages February 3 – Outage restoration work continues and most outages are expected to be restored by tonight. Please see the outage center for further updates. Storm Update – 8:30 a.m. Feb. 2 – See this outage Center for more information. Storm Update – 10:30 p.m. Feb. 1 – Several […]

2 p.m. – This issue has been resolved and all systems are back to normal. 11 a.m.- TVEC Automated Phone System options for payments and account management are currently down. TVEC IT professionals are working with the phone system providers to resolve the problem. Outage reporting and calls to the TVEC Member Services team are […]

5 p.m. – all payment and account management systems are back up and running  thank you for your patience, and happy new year!   4 p.m. Uodate: This work is taking longer than expected. Systems should be back to normal by about 6 p.m. The TVEC IT team will have the member information and payment […]

TVEC crews are preparing to contend with dangerously low temperatures as this week’s severe cold approaches. Temperatures are expected to begin dropping throughout the day Thursday and remain very cold through the weekend. Wind will be a major concern through the early part of this cold snap, which could lead to some power outages. Now […]

As a nonprofit, member-owned co-op Trinity Valley Electric Cooperative is doing its best to stretch budget dollars and maintain a high level of service despite rising costs for all of the costs of doing business. In doing so, we have also taken a look at the cost of different aspects of our service, and we […]

    10 p.m. Update:  this work is taking slightly longer than expected. It is now expected that all systems will be back up and running by 11 p.m.   The TVEC IT team will have the member information and payment systems down from 6:00-10:00 p.m. on December 6 for  system updates and server maintenance. This […]

  The TVEC IT team will have the member information and payment systems down from 5:30-7:30 p.m. on December 1 for processing of this year’s capital credit return and system updates. This will affect all methods of member account access and payment processing including the TVEC Member Portal at TVEC.NET, the mTVEC mobile app and […]

As a nonprofit electric cooperative, any revenue beyond what is used for the co-op’s expenses is not profit sent to shareholders. Instead, at the end of each year, that money is allocated to members in proportion to electricity purchased, and serves as members’ investment in the co-op’s infrastructure. This is the system known as capital […]

PCRF Update: Energy Price Drops, Market Remains Volatile As Natural gas prices spiked during the heat of summer, wholesale energy prices went up as well, leading to adjustments in the power cost recovery factor on Trinity Valley Electric Cooperative members’ bills. Thankfully, energy prices have come back down somewhat, and the plan for upcoming PCRF […]

TVEC Engineers and Operations Teams Have Re-Routed Power to Avoid Outage   The Planned Outage on November 9 will be unnecessary thanks to the work of our engineering and operations teams, as well as some helpful weather conditions. With the mild temperatures, our crews will have enough capacity from other circuits to provide power during […]

  Democratic Member Control is one of the founding principles of Co-ops, and we need members to make co-op governance by the members and for the members. And did we mention that there is a chance to win cash prizes? Your September Texas Co-op Power magazine will be arriving in your mailbox soon, and with […]

Update, this maintenance has been completed and all systems are back to normal. Member Alert: TVEC outage reporting and automated phone services will require a short outage for server maintenance at 5:30 p.m. this evening, August 29.   If you need to report an outage between 5:30 and 5:45 p.m., you may contact our call […]