Author Archives: Don Johnson

Just a few weeks ago, Trinity Valley Electric Cooperative was welcoming crews from other Texas electric cooperatives to assist in power restoration efforts. Now it is TVEC crews heading out to continue the tradition of co-ops helping co-ops during these major events. Hurricane Beryl did substantial damage along the Texas coast and up through East […]

Beryl made landfall on the Texas coast as a category 1 hurricane, heading northward on a path that could put parts of the TVEC service area into tropical storm conditions later today and into Tuesday morning. As the storm’s trajectory has changed over the last several days, TVEC employees have begun preparations in case of […]

Do Not Attempt To Operate Power Line Equipment Along with the long outages that have come with this storm damage comes the temptation for some individuals to attempt to restore power on their own. This is incredibly dangerous and poses a huge risk to our line crews at work and for the safety of the […]

This article was published in the August 2023 edition of Texas Co-op Power Magazine. Update: May 2024 –  Pole attachment activity, and pole replacement to accommodate new broadband service, is still happening in many areas of the TVEC service territory. In particular parts of Van Zandt and Henderson counties are very active.   IF IT […]

We are cooking up something new for the 2024 Annual Meeting! The TVEC Annual Membership Meeting is always a great time with the co-op family. This year we are going to add another family tradition, the family cookbook. We want to include the best of your family’s recipes for a keepsake that meeting attendees will […]

All TVEC offices will be closed on Presidents Day, February 19, for an all-employee training event. Crews will be available for any outages or emergencies. SmartHub and the automated phone service at 800-720-3584 will be available for any payments and outage reporting, as well as the outage hotline at 800-967-9324. Normal hours will resume on […]

The TVEC automated phone system and on-hold system will undergo maintenance and upgrades between 8 a.m. and noon Feb. 7. All calls will be routed to the TVEC member services team, but wait times may be longer due to the call volume. Outage reporting at 800-967-9324 will not be affected.

In expectation of tight grid conditions Tuesday morning, the Electric Reliability Council of Texas has requested all Texans to assist with conservation efforts to support grid reliability. Monday morning’s efforts were successful, with normal operating conditions throughout the conservation appeal time period. As you can see in the ERCOT six day outlook, the projected capacity […]

In expectation of tight grid conditions, the Electric Reliability Council of Texas has issued an appeal for conservation 6-10 a.m. Monday morning January 15. The current extreme cold weather covering much of the state, along with “unseasonably low wind” are contributing to the issue. See ERCOT’s release below.   NEWS RELEASE Jan. 14, 2024 ERCOT […]

As 2024 begins TVEC’s mapping team will be adjusting municipal boundaries across the TVEC service area. While most members will not be affected by this update, it is important for members to know how these updates happen and how that affects your bill. As boundaries change, you may be added to or removed from an […]

We love to see all of the festive decorations and displays making the season bright all over the TVEC service area. With LED lights and automatic timers, those displays can be more cost effective than ever. Of course all of those inflatable Santas, reindeer and more can easily make up for the energy savings if […]

Regular Billing Operations, Including Disconnects, Resume Dec. 4 SmartHub Transition Nears Completion • As we wrap up a full month of transition into the new SmartHub system, we will resume normal billing activity, including late fees and non-payment disconnects on Monday, December 4. • For the most convenient way to manage your TVEC account, make […]