Kaufman Headquarters
1800 E. HWY 243 (MAP)
Kaufman, TX 75142
Mon-Fri 8:15 a.m. - 4:45 p.m.
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TVEC offices will be closed Monday May 27 in observance of Memorial Day.
We hope you have a great, safe weekend. Please don't forget to find an opportunity to pause and reflect on the sacrifices made to keep this "The land of the free and home of the brave."
As always, TVEC crews will be on call for any outages or emergencies. Report outages at 800-967-9324 or through outage texting.
Outage Update: : as of 4:40 a.m. this outage was fully restored. If your power is not back on, please report your outage at 800-967-9324.
Outage Update - 11:15 p.m. Linemen were able to make temporary connections to another circuit to restore power to the majority of members affected by this outage while repairs are being made. We do not yet have a restoration time for the remaining members.
Another brief outage may occur when repairs are complete and crews return the lines to their normal configuration. (For those of you still using plug in alarm clocks 🙂 )
Also note, for those affected, this may cause a temporary estimated reading in your online usage charts and/or pre-paid balance alerts. These will automatically update with correct info on the next reading tomorrow night.
Outage Update: This outage is the result of a motor vehicle accident. We do not yet have a restoration time estimate, but crews will be working to repair the damage and re-route power where possible to get as many back on as quickly as possible.
Outage Alert: TVEC Crews are responding to a large outage affecting 1,200 members along Hwy.198 north of Mabank to the Jackson area.
Updates regarding restoration time or cause will be made as edits to this post.
Report outages at 800-967-9324.
Outage Update: This outage has been restored. It was caused by lightning.
If your power has not come back on, please report your outage at 800-967-9324.
Outage Alert: TVEC crews are responding to a large outage affecting more than 600 members in the Talty/Gastonia area east of Crandall.
Updates regarding the cause or estimated restoration time will be made as edits to this post.
Report outages at 890-967-9324.
Here are some images that were supposed to be attached to the previous post.... And if you have any to share, especially involving any electric lines, send them my way at johnsond@tvec.coop.
It looks like we could have more spring storms coming our way. Thankfully the outlook looks a little better than what we had over the weekend. Still, it always pays to be prepared for whatever mother nature throws at us.
Thank you to everyone for your patience over the weekend, when we had widespread damage throughout the service area, including more than 25 broken poles and many trees falling through lines, along with typical lightning outages.
From the member services reps who came in to answer calls and create service orders, to the dispatchers coordinating the work, and of course, the lineworkers making it happen in the field, we are grateful to live, work and serve in our community. A storm is just a test that brings us all together from time to time.
OUR LOCATIONS
Athens -District Office
909 W. Larkin St. (MAP)
Athens, TX
Mon-Fri 8:15 a.m. - 4:45 p.m.
Gun Barrel City
1012 W. Main St. #102 (MAP)
Gun Barrel City, TX
Mon-Fri 8:15 a.m. - 4:45 p.m.
Wills Point
582 N. 4th St. (MAP)
Wills Point, TX
Mon-Fri 8:15 a.m. - 4:45 p.m.