5 p.m. – all payment and account management systems are back up and running  thank you for your patience, and happy new year!


4 p.m. Uodate: This work is taking longer than expected. Systems should be back to normal by about 6 p.m.

The TVEC IT team will have the member information and payment systems down from Midnight until about 4 p.m. on January 1 for end-of-year processing and system maintenance.

This will affect all methods of member account access and payment processing including the TVEC Member Portal at TVEC.NET, the mTVEC mobile app and automated phone service line.

Outage reporting will not be affected, through outage texting or the outage reporting hotline at 800-967-9324.