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Outage Update: 10:30 a.m. - this outage has been restored. If your power is still out, please report your outage at 800-967-9324.
Outage Alert: an outage affecting about 375 members has the lights out in the Star Harbor area. TVEC crews are standing by to make sure everything comes back on properly when power is restored from the Oncor grid. Estimated restoration time from Oncor is 11:00 p.m.
Updates will be made as edits to this post.
Report outages at 800-967-9324.
Member Alert: We are experiencing intermittent technical difficulties with our local phone number, 972-932-2214.
Please use the numbers below until the problem can be resolved -
Member Services Toll Free - (800) 766-9576
Automated Assistance - (800) 720-3584
Outage Reporting - (800) 967-9324
We had a great time meeting many of you at the 2018 TVEC Annual Membership Meeting, thank you to all who came out
If you did not make it out to the meeting, you can read a brief recap, see the program booklet, election results and photos from the event over at tvec.net.
www.tvec.net/2018-annual-meeting-80-years-strong/
We hope to see even more of you next year!
Outage Update 12:40 a.m. - TVEC crews have re-routed power for all members in the Seven Points area that were affected by this large outage. If your power is still out, please report your outage at 800-967-9324. You may experience brief outages later today when substation repairs are complete and crews return the lines to their normal configuration.
Outage Update 11:40 p.m. - crews have been able to back feed two of the three circuits in this outage with power from other substations. (Arnold Hills and Seven Points Town Circuit). They are looking for possible ways to do the same for the remaining area temporarily.
Outage Update: 11:00 p.m. - this outage is expected to last at least another two hours and possibly longer. Oncor Crews have found a problem on their line with a large substation transformer that appears to have been struck by lightning. Crews are on the way to attempt to transfer the load to another transformer to feed the TVEC distribution lines.
Outage Alert: TVEC Crews are responding to Seven Points where a large outage is affecting more than 2,500 members.
Updates regarding restoration time or cause will be made as edits to this post as information becomes available.
Report outages at 800-967-0324.
Member Alert: the weekend’s second round of thunderstorms can certainly be heard rumbling around out there, and it looks like storms and rain will be with us for most of the night.
TVEC Crews are on call and ready to respond to any outages or weather related problems.
Outage reporting is best done through outage texting or at 800-967-9324. (See the outage center for outage texting sign up details).
Be safe out there, turn around don’t drown, and never approach downed power lines or damaged poles etc. Lines on the ground may still be energized.