News

September 20 – Network Systems Maintenance

Update: as of 8:00 p.m. all system maintenance has been completed and the TVEC member portal and myTVEC app are back to normal operation.   TVEC member service systems will undergo maintenance and updates 6-8 p.m. this evening, Sept. 20. This includes the online Member Service Portal, bill payment and automated services by phone and […]

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TVEC Offices Closed for Labor Day

Whether you are having a family cookout or heading to the lake for an end-of-summer bash, we hope you have a safe and memorable holiday weekend. And if you have to work on Labor Day weekend? Well, our hardhats are off to you for sure. TVEC Offices will be closed for the Labor Day holiday […]

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August 15 – Automated Phone System Maintenance

Update: All system maintenance has been completed and all of the normal functions of the automated phone service are available.   TVEC’s automated assistance line – 800-720-3584 – will undergo maintenance approximately 8 a.m – noon on Wednesday August 15. Calls to this line will be forwarded to our member services representatives to assist with […]

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August 8 Phone System Outage

Update: As of 11:15 a.m. the phone outage has been corrected and all lines are now working. Member Alert: We are currently experiencing a phone outage. This affects our toll-free and local lines to our office and member services department. The automated service number, 800-720-3584, is still available for payments, outage reporting and account information. […]

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August 4 Phone System Maintenance, 8 a.m. – Noon

Update – as of 12:20 all maintenance has been completed and the phone system is back up and running. The main TVEC phone system will be down for maintenance from 8 a.m. – Noon tomorrow, Saturday, August 4. During this time you will not be able to access automated account functions or bill payments by […]

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ERCOT Announces Record Demand as Heat Wave Continues

  ERCOT announced record demand across the state on July 18 as high temperatures and the state’s continued population and economic growth combine for increased electricity needs. ERCOT expects to have enough capacity during the upcoming continued heat wave, although the demand record of 71,438MW is expected to be broken again. While no service interruptions […]

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TVEC Announces Board Election

Trinity Valley Electric Cooperative will hold an election for the board member representing district three (Incumbent: Paul Weatherford) at the annual meeting to be held in October. As a member, if you are interested in having your name placed before the Nominating Committee to represent district three as a director, you must complete a nomination […]

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TVEC Systems Maintenance

Member Alert: TVEC Member Service Portal and automated payment services will be down for maintenance 6-7 p.m. today, May 17. This will affect payments and account management through the website and the automated phone system. Outage reporting through the outage hotline (800-967-9324) and outage texting will not be affected. Thank you for your patience while […]

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Phone Scam Alert

Multiple TVEC members have been called by scammers in the last few days. Members have reported being called multiple times by someone claiming that electric service would be disconnected unless payment was made by adding money to a payment card. TVEC representatives will never call demanding immediate payment, or request money to be added to […]

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Welcome to the new TVEC.NET!

With more than 15,000 visitors each month, TVEC.NET is a key hub for Trinity Valley Electric Cooperative members, new area residents, developers, builders and others looking for co-op information. The site has recently had a major face lift, making it easier to navigate and adding some new features. “Our website is an important part of how […]

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