News

April 22 – Plugged In Blog

Thanks to all of you members who participate in the Operation Round Up program. Your generosity was recognized by the Kaufman Chamber of Commerce with the 2020 Corporate Citizen Award. The combined giving of TVEC members has resulted in more than $2 million in grants to charitable organizations across the TVEC service area since 2013. […]

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April 13 – ERCOT calls for energy conservation

Update: 9 p.m. ERCOT has ended the call for conservation and everything is back to normal operating conditions. Thank you for participating in this conservation effort. ERCOT has called for Texas energy consumers to conserve energy as electricity demand has been close to current generation capacity this afternoon. “Alert: Due to a combination of high […]

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TVEC Member Info Systems Maintenance – 6 p.m. March 18

TVEC member account information systems, including the TVEC Member Portal and myTVEC mobile app will be unavailable from 6 p.m. until about 6:30 p.m. on March 18 the system undergoes maintenance and updates. This will affect all means of payment and account information including the automated service phone number. All systems should be up and […]

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Storm Recovery Resources

The Texas Department of Emergency Management is requesting help from Texas residents in assessing storm damage and costs related to the February winter storm. Fill out the survey here Additional TDEM resources can be found here. Storm recovery tips from the Texas Department of Insurance. The Federal Emergency Management Agency has also declared an emergency […]

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After the Storm – We are ready to help

As things return to normal after last week’s winter storms and ERCOT Energy Emergency situation, we know there will be lingering issues, questions and concerns going forward. Here are some answers to questions we are seeing from TVEC members and others in the community about the impact from last week’s winter storm. Rates, Usage and […]

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TVEC Usage Graph Information

Update – February 25: Member usage graph data is now being added into the system. This is a long process, and you may see fluctuations or missing readings temporarily as the system updates and recalculates. We will update these posts when the process is complete. Original Post TVEC’s member usage graphs and alerts are in […]

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TVEC March Bills Will Maintain Cost Reduction

Over the last week, we have been largely focused on restoring power from a historic winter storm while managing never-before-seen levels of load reduction on Texas electric grid. Now, as the storm recedes, the tremendous toll of the combined events is becoming clear in reporting from across the state. Along with human suffering in miserable and dangerous cold, there […]

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February 19 – ERCOT Energy Emergency Update

Over the course of this morning ERCOT has rescinded its Energy Emergency Alert. In practical terms that means, as far as ERCOT electrical grid stability, there is high confidence of adequate electrical supply going forward. There are no additional rolling outages or load reduction requirements expected. While the grid emergency is over, the cleanup from […]

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February 18 – ERCOT Energy Emergency Updates

Update: 11 a.m. – ERCOT energy supply is trending upward, and demand is down, reflecting conservation efforts. So far so good, and we will continue to monitor for any indications that rolling outages might be called for.   You can see real-time information on statewide energy demand at ercot.com. Update: 7 a.m. – trend lines […]

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February 17 – ERCOT Energy Emergency Updates

As of noon, ERCOT has mandated statewide load reduction of 11,000 megawatts, an improvement of 8,500 from the height of this event, but still a long way to go before the end of rolling outages. As warmer temperatures return there is hope that generation sources are able to come back online quickly, but ERCOT has […]

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