2 p.m. – This issue has been resolved and all systems are back to normal.
11 a.m.- TVEC Automated Phone System options for payments and account management are currently down. TVEC IT professionals are working with the phone system providers to resolve the problem.
Outage reporting and calls to the TVEC Member Services team are not affected. Report outages at 800-967-9324.
Please use the 800-766-9576 number to access member services, and if are disconnected please try the call again.
Wait times may be longer than usual as the member services team work with the higher call volume. Thank you for your patience until the issue is resolved.