Executive Officers and Staff
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Warmer days are here! We are thrilled to have the bitter cold days finished for a while. With warm weather comes a switch in what we should do to be more energy efficient. Here are a couple tips we have!![]()
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#trinityvalleyelectriccooperative #TipTuesday #energyeffiency
Update: This maintenance is taking longer than expected. All systems are currently working as normal, but they expect to still need a few short 15 minute disruptions when systems reboot. Current expectations are for work to be completed by 11 p.m. If you need to access your account and are unable to connect, either online or using automated phone services, please wait about 15 mins and try again. ![]()
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TVEC member information systems will undergo maintenance and updates between 5:30 and 9:30 p.m. this evening, March 20. The IT team expects two or three short outages during this time, meaning bill payment, account management and other tasks may not be accessible for brief periods during this time window.![]()
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If you are unable to connect, wait 15 minutes and try again.![]()
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This will affect the TVEC member portal, automated phone response system, and the myTVEC mobile app. Outage Texting may also be affected. If you need to report an outage, use the phone reporting hotline at 800-967-9324.![]()
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Thank you for your patience as our team works to keep all systems running at their best.
Don't get left in the dark...If your security light goes out, we will replace it. If you have a light currently out, give us a call so we can send someone out to replace that for you.
OUTAGE ALERT: TVEC Crews are responding to an outage Northwest of Neches and North of Palestine on Hwy 155 affecting about 472 members. ![]()
Updates on this outage will be made as comments in this post. If you experience an outage, please report it directly at 1-800-967-9324, or by outage texting.
OUR LOCATIONS
Kaufman Headquarters
1800 E. HWY 243 (MAP)
Kaufman, TX 75142
Mon-Fri 8:15 a.m. - 4:45 p.m.
Athens -District Office
909 W. Larkin St. (MAP)
Athens, TX
Mon-Fri 8:15 a.m. - 4:45 p.m.
Gun Barrel City
1012 W. Main St. #102 (MAP)
Gun Barrel City, TX
Mon-Fri 8:15 a.m. - 4:45 p.m.
Wills Point
582 N. 4th St. (MAP)
Wills Point, TX
Mon-Fri 8:15 a.m. - 4:45 p.m.