As 2024 begins TVEC’s mapping team will be adjusting municipal boundaries across the TVEC service area. While most members will not be affected by this update, it is important for members to know how these updates happen and how that affects your bill.

As boundaries change, you may be added to or removed from an area that is charged a franchise fee, emergency service district fee or other sales tax if it applies to your account.

For the purposes of determining a member’s service location, we use the precise coordinates of your meter.

As boundaries change, municipalities must provide updated maps, and they must inform us when new maps are available.

If you feel that you have been included in a municipal franchise fee in error, contact TVEC member services and we can research the matter.

Find a full explanation of billing items on our website here.