Member Alert: TVEC Member Service Portal and automated payment services will be down for maintenance 6-7 p.m. today, May 17. This will affect payments and account management through the website and the automated phone system. Outage reporting through the outage hotline (800-967-9324) and outage texting will not be affected. Thank you for your patience while […]
Author Archives: Don Johnson
Phone Scam Alert
Multiple TVEC members have been called by scammers in the last few days. Members have reported being called multiple times by someone claiming that electric service would be disconnected unless payment was made by adding money to a payment card. TVEC representatives will never call demanding immediate payment, or request money to be added to […]