Contact Us

24-hour Automated Assistance

24-hour Outage Reporting

CALL CENTER HOURS EXTENDED!

The TVEC Member Services Team is now available 7 a.m. - 7 p.m. Monday-Friday.

 

Email Us

Emails are monitored during regular business hours.

Please do not report outages via email.

To report an outage please call
800-967-9324.

Click Here To Contact Us Via Email

Kaufman District Headquarters

1800 E US Highway 243
P. O. Box 888 Kaufman, TX 75142-0370
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Fax: (972) 932-6466
Lobbies Temporarily Closed

Kaufman Drive-Through Open 8:15 a.m. - 4:45 p.m.

Athens District Office

909 W Larkin St
Athens
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Fax: (903) 264-8779
Lobbies temporarily closed

Cedar Creek District Office

1012 W Main St Ste 102
Gun Barrel City
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Lobby Hours: Lobbies temporarily closed

Wills Point District Office

582 N 4th St
Wills Point
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Lobby Hours: Lobbies temporarily closed

 Please Email Us

Click Here To Contact Us Via Email