Contact Us
24-hour Automated Assistance
24-hour Outage Reporting
CALL CENTER HOURS:
The TVEC call center is open 7:30 a.m. - 5:30 p.m.
Email Us
Emails are monitored during regular business hours.
Please do not report outages via email.
To report an outage please call
800-967-9324.
Click Here To Contact Us Via Email
Kaufman District Headquarters
1800 E US Highway 243
P. O. Box 888 Kaufman, TX 75142-0370
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Fax: (972) 932-6466
Kaufman Drive-Through Open 8:15 a.m. - 4:45 p.m.
Athens District Office
909 W Larkin St
Athens
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Fax: (903) 264-8779
Cedar Creek District Office
1012 W Main St Ste 102
Gun Barrel City
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Wills Point District Office
582 N 4th St
Wills Point
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
