Current News
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BEWARE: Scammers Targeting Co-op Members
In recent months, a number of incidents have come to the attention of TVEC regarding attempted scams. The most common scenario is as follows: An individual places a call to a residence and claims to be a representative of the electric company (TVEC or otherwise). They proceed to inform the victim that their electric bill is past due and that their service will soon be cut off if the bill is not made current immediately. The scammer then offers to take a credit card payment over the phone. Attention American Express Card Users:Effective April 15, TVEC will no longer accept American Express credit cards as a form of payment. TVEC offers a wide variety of payment options, if you currently use an American Express card to pay your bill, please make other arrangements as soon as possible. You can log in to the Member Services Portal by clicking the Manage My Account button to the right in order to view the other payment options. Or, simply call us at 1-800-766-9576. New Meters Improve Reliability, Efficiency and ServiceDeployment of advanced meters will ramp back up in March. Due to unforeseen circumstances, we’ve made adjustments to the deployment schedule. Crews will begin installing meters near the following communities in Kaufman County: Abner, Becker, Kaufman, Kemp, Rand, Ola and Oak Ridge. Crews will move to Henderson County at the end of March in an area between Gun Barrel City, Caney City, Athens, Eustace and several miles east of Highway 175 between Athens and Eustace. At the end of April crews will move to Van Zandt County and install meters south of Canton along Highway 19 for about eight miles. Also included will be meters along FM 2909 and some meters along FM 858 and FM 1653. The full project map—as well as much more information regarding the AMI project—can be found on our website, tvec.net, under the Advanced Metering page. If you have any questions or concerns, please give us a call at 1-800-766-9576. |