System Maintenance 6-7 p.m. March 21

Update: as of 7:30 all systems are back up and running. Thank you for your patience!


TVEC payment and member portal systems will be down for maintenance from 6-7 p.m. Thursday, March 21 while our IT department performs maintenance activities.

This affects the TVEC Member Service Portal on, the myTVEC app and call-in service through the automated phone service line at 800-720-3584

Outage reporting at 800-967-9324 and outage texting will not be affected.

Thank you for your patience while we keep TVEC systems updated and secure.