General - Contact Us
24-hour Automated Assistance
1-800-720-3584
24-hour Outage Reporting
1-800-967-9324
Kaufman District Headquarters
1800 East Highway 243
P. O. Box 888
Kaufman, TX 75142-0370
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Fax: (972) 932-6466
Lobby Hours: Monday - Friday, 8:15 a.m. - 4:45 p.m.
Athens District Office
909 W Larkin
Athens
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Fax: (903) 675-2153
Lobby Hours: Monday - Friday, 8:15 a.m. - 4:45 p.m.
Cedar Creek District Office
1012 W. Main Street, Suite 102
Gun Barrel City
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Lobby Hours: Monday - Friday, 8:15 a.m. - 4:45 p.m.
Wills Point District Office
582 North Fourth Street
Wills Point
Phone: (972) 932-2214
Toll Free: 1-800-766-9576
Lobby Hours: Monday - Friday, 8:15 a.m. - 4:45 p.m.
Password Help
You must have a valid password in order to access your account(s). If we have not assigned you a password, please call Trinity Valley Electric Co-op at 1-800-766-9576 or 972-932-2214 so that we may help you regarding your problem.
If you have forgotten your password, you can choose to display your Password Hint, or you may choose to have your password e-mailed to you. Please read below to determine which option will work best for you.
Display Your Password Hint
Enter your account number and the last four digits of your home telephone number, and then click Submit.
Receive Your Password by E-mail
Enter your account number and the last four digits of your home telephone number, and click the checkbox. If we have an e-mail address on record for you, then your password will be e-mailed to you when you click Submit.
If you have multiple accounts and multiple e-mail addresses for those accounts, your password will be sent to the e-mail address correlating with the account that has the lowest separator (the last two digits of your account number).
Please click on the link listed below to request your password or hint.